Currently we use a combination of Australia Post and Courier for shipping items. The bulk of our orders will be sent via AustPost, if you place an order for large items or your order is very heavy we may choose to use a courier at no extra cost to you. We constantly monitor the charges for postage and if you are over charged we will rectify the issue. If you experience what seems to be a large charge when ordering please let us know as we are not out to make a profit on postage. Your order confirmation will state a shipping period, please be aware that this is the time that Australia Post states as their transit time, you will need to expect an additional two days for handling of the order on top of the stated transit time. We always do our best to get your order out ASAP but sometimes it may take a little longer due to unforeseeable circumstances.
You can always contact us if you wish to speak to us about your order: +61 3 8727 6900.